STRICTLY DIESEL SHIPPING INFORMATION / POLICIES

We do our very best to get every order shipped the same day we receive it, but sometimes it's just not possible. Please allow us 2-3 Business Days from the date the order is placed to get your product shipped (special order items may take longer). This includes "Next Day" and "2nd Day" orders as well as items that have FREE SHIPPING. If you have an urgent need and want to make sure that your order can ship right away, we strongly recommend calling us before placing your order.

Our standard shipping method is UPS Ground. Because of the size and weight of some of the items we sell, the shopping cart will not allow selection of another shipping carrier or method for all items. If you require special shipping methods (Next Day, 2nd Day, APO, etc.) and the shopping cart won't let you select that option, you must place your order over the phone.

A few of the manufacturers we dropship from use other carriers. This is out of our control. Please do not ask us to "have so-and-so ship using XYZ carrier".

The following map depicts AVERAGE delivery times for UPS Ground packages that are shipped directly from Strictly Diesel in Phoenix, AZ. Some of the items we sell ship directly from the manufacturer or from a warehouse and may arrive sooner or later than what is shown on this map. In addition, this map does not take into account order processing time, which can be 2-3 business days. Please use this map as a "guideline", it is NOT a guaranteed delivery time indicator.



FREE SHIPPING ITEMS (online orders only):
A number of items on our website are marked for FREE SHIPPING. The Free Shipping offer is ONLY for marked items ordered through our ONLINE STORE, and only offered for UPS GROUND deliveries within the 48 Contiguous States. Shipments to Alaska, Hawaii or Canada will NOT be free. The shopping cart will calculate shipping for ALL orders. Items that qualify for free shipping will have the freight charges refunded during order processing. Free shipping on these items is intended to be an incentive to use our ONLINE STORE (which is much faster and simpler for us during order processing).

TRACKING NUMBERS:
UPS Tracking Numbers will automatically be sent from the UPS Tracking System for all orders shipped directly by Strictly Diesel. Tracking information for some dropship orders will also be automatically sent (depending on the vendor). If you need Tracking Information for an order you've placed, and you don't receive it from Strictly Diesel or UPS within a few days of placing the order, please e-mail us at tracking@strictlydiesel.com.


INTERNATIONAL SHIPPING:
Canada is the ONLY international destination that Strictly Diesel will ship to. Shipping to Canada is via UPS only. We will provide an appropriate Commercial Invoice with the shipment. All duties and fees are the responsibility of the customer.

U.S. MILITARY APOs:
Strictly Diesel will ship to US Military APOs upon request. Orders shipping to an APO MUST be placed over the phone as our shopping cart system is not configured to handle APOs.